Help & Support

Orders and Delivery

Delivery time
Orders over €100 are free of shipping costs.

Shipping costs

 Country Shipping Costs
 Andorra * €20
 Argentina * €20
 Aruba * €20
 Australia * €20
 Austria €10
 Bahrain * €20
 Belgium €6,95
 Bosnia & Herzegovina * €20
 Bulgaria €10
 Canada * €20
 Chile * €20
 China * €20
 Croatia €10
 Cyprus €10
 Czech Republic €10
 Denmark €10
 Estonia €10
 Finland €10
 France €10
 Germany €10
 Gibraltar * €20
 Greece €10
 Hong Kong * €20
 Hungary €10
 Iceland €20
 India * €20
 Indonesia * €20
 Ireland €10
 Israel * €20
 Italy €10
 Japan * €20
 Jordan * €20
 Latvia €10
 Liechtenstein * €20
 Luxembourg €6,95
 Macedonia * €20
 Malaysia * €20
 Malta €10
 Mexico * €20
 Monaco * €20
 Morocco * €20
 Netherlands €6,95
 Netherlands Antilles * €20
 New Zealand * €20
 Norway * €20
 Oman * €20
 Poland €10
 Portugal €10
 Romania €10
 Serbia & Montenegro * €20
 Singapore * €20
 Slovakia €10
 Slovenia €10
 South Africa * €20
 South Korea * €20
 Spain €10
 Sweden €10
 Switzerland * €20
 Taiwan * €20
 Thailand * €20
 Turkey * €20
 United Arab Emirates * €20
 United Kingdom €10
 United States * €20


Delivery

All deliveries will be handled by DPD.

Custom Charges

Please note that all destinations marked with an asterisk * are outside of the EU and may be subject to additional customs and duty charges. We cannot know in advance what these charges may be and they will be payable upon delivery.

We advise contacting your local customs office to get an estimation of charges prior to placing an order so that you can anticipate any potential additional costs.

Any orders placed under a free shipping promotion may still be subject to these charges.

Returns

Return Policy

Return Form

Instructions on withdrawal form

Return costs:
If you use your right of return you will be solely charged for the costs of the return shipping. In case of a return caused by a wrong delivery from us we will cover the shipping costs.

Payment

Payment methods
We make use of different payment methods. In the shop checkout you will see which payment methods apply to you.

Bank details
CO-LAB Amsterdam C.V.
ING Bank te Amsterdam
IBAN: NL11 INGB 0 007712098
BIC: INGBNL2A

Service en Contact

Details Customer Service
CO-LAB Amsterdam C.V.
Maidstone 8
5026 SK Tilburg
Phone: 013-8800790
Email: Customerservice@dutchbrandmanagement.nl

Contact details (office address Amsterdam)
CO-LAB Amsterdam C.V.
Zeemagazijnkade 1-3
1018 LE Amsterdam
Phone: 020-3081350
Email: Info@co-lab.amsterdam

Chamber of commerce and VAT number
Kamer van Koophandel (Chamber of commerce) number: 67730086
VAT number: NL857152439B01

Contact us

Oostenburgermiddenstraat 101
1018 LH Amsterdam
020-3081350

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